Buyer's guide · 2026
The only Spokane IT company that publishes per-user prices, with month-to-month terms and a posted sub-15-minute response time. It leads mainly on pricing transparency and reviews.
Score breakdown
Each criterion is scored from 0 to 10 from public sources, then weighted. Every firm is scored on the same ten criteria and weights.
| Criterion | Weight | Score (0 to 10) |
|---|---|---|
| Local presence | 10% | 10 |
| Years in business | 10% | 10 |
| Reviews | 20% | 8.9 |
| Depth of service | 15% | 7.7 |
| Pricing transparency | 10% | 10 |
| Response time / SLA | 10% | 8 |
| Certifications and partners | 10% | 0 |
| Team size and support | 5% | 3 |
| Industry focus | 5% | 5 |
| Recognition | 5% | 0 |
| Overall score | 100% | 71.5 of 100 |