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3

Design I.T. Solutions

4.832 Google reviews

A founder-owned downtown firm whose work is more than half healthcare, with dedicated practices for law, CPA and financial offices. It has the widest service pages of any local firm.

68.2 of 100
Founded
About 2005
Ownership
Founder-owned, Spokane headquarters
Team
10–49 staff
Google rating
4.8 from 32 reviews
Pricing
Custom plans, no tiered packages
Contract
No lock-in contracts, satisfaction guarantee
Support hours
24/7/365 monitoring and support (claimed)
Response time
Not published
Certifications
ThreatLocker Gold Partner (claimed)
Industries
Healthcare, construction, law, CPA, finance, manufacturing
Strengths
  • Real healthcare practice: 7 of 11 testimonials are clinics
  • Pen testing, co-managed IT, VoIP and AI governance
  • Six industry pages
Watch for
  • No published pricing
  • Few reviews outside Google
  • Award badges we couldn’t verify

Score breakdown

How the score breaks down

Each criterion is scored from 0 to 10 from public sources, then weighted. Every firm is scored on the same ten criteria and weights.

CriterionWeightScore (0 to 10)
Local presence10%10
Years in business10%10
Reviews20%7.1
Depth of service15%8.6
Pricing transparency10%2
Response time / SLA10%5
Certifications and partners10%6
Team size and support5%6
Industry focus5%8
Recognition5%2
Overall score100%68.2 of 100

See how we score every firm