Buyer's guide · 2026
The largest locally owned team, with a 24/7 help desk and security operations center and deep healthcare and radiology systems experience. Owned by Spokane's Inland Imaging.
Score breakdown
Each criterion is scored from 0 to 10 from public sources, then weighted. Every firm is scored on the same ten criteria and weights.
| Criterion | Weight | Score (0 to 10) |
|---|---|---|
| Local presence | 10% | 10 |
| Years in business | 10% | 7 |
| Reviews | 20% | 5.7 |
| Depth of service | 15% | 8.2 |
| Pricing transparency | 10% | 4 |
| Response time / SLA | 10% | 7 |
| Certifications and partners | 10% | 5 |
| Team size and support | 5% | 9 |
| Industry focus | 5% | 9 |
| Recognition | 5% | 3 |
| Overall score | 100% | 67.1 of 100 |